Service and Order Information

Customer Service
Our friendly on-site customer service team are happy to help you – they are trained and experienced to assist you with sales, order processing, dispatch, after-sales, guarantee issues and accounts for all our products and services.

We are committed to providing a high quality service and we encourage any feedback in order to help improve the product range and services.

Sales Support
We have a team of friendly and helpful staff who are available to present and demonstrate the full range of products and services to clinical or technical staff. Across the company we have a wealth of expertise and experience – the customer service team are happy to provide advice and guidance.

Delivery
Next working day delivery on most stock items – special items are usually delivered within 2-5 working days.
Delivery is £8.25 (exc.vat). Free Delivery on all orders over £200 (net).

Orders
If you would like to register DDC as a supplier, please email enquiries@devondisabilitycollective.org or call 01392 428585 and our friendly customer service team will send through our account details.

Please send purchase orders to orders@devondisabilitycollective.org – where you will receive an order confirmation receipt.

For telephone orders call 01392 428585 (all major cards accepted).

Online orders www.devondisabilitycollective.org – Coming very soon!

Discounts
We are able to offer savings when purchasing items in bulk – please telephone 01392 428585 for further information.

Special Offers
Please contact us on 01392 428585 or enquiries@devondisabilitycollective.org to be added to our newsletter emailing list – that will also include new product and service information.

Samples
For material swatches or product samples please telephone 01392 428585 – our customer service team will be able to arrange free delivery.

Site Visits
We have a team of friendly staff on-hand to present and demonstrate our product range to clinical or technical staff – please telephone 01392 428585 or email enquiries@devondisabilitycollective.org to arrange a free site visit.

Opening Times
Our telephone lines are open:
Mon – Fri 8am to 5pm
Sat 9am to 12pm

 

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